Frequently Asked Questions
Are tracks included with my ‘made to measure’ sliding wardrobe doors?
Yes. We supply matching tracks with all our sliding wardrobe doors at NO additional cost. You do not need to buy them separately. All tracksets require to be cut to length by your installer. (fixings not included e.g. screws)
Are tracks included with my ‘standard’ sized sliding wardrobe doors?
Yes. We supply silver or white tracksets with our standard sliding wardrobe doors. You do not need to buy them seperately. All tracksets require to be cut to length by your installer (fixings not included e.g. screws)
What are your hi gloss coloured glass sliding wardrobe doors made of?
Our coloured glass sliding wardrobe doors are made from glass that is lacquered (painted) on the reverse side, and then laminated with a safety film that passes British and Europeans safety standards. Its the highest quality gloss finish on the market, and is completely scratch resistant.
Do I need wall and floor liners, and if so what are they for?
You do not always need floor or wall liners, but they do frame the opening nicely and also give you an opportunity to square your opening by packing them out until they are vertical or horizontal. They are also a way of dealing with skirting boards on the wall. We do recommend them on the floor if you are installing on top of carpet, if your doors have soft close.
Who subtracts the thickness of the Wall or Floor Liners?
The thickness of the Wall & Floor Liners is 18mm. The customer can subtract the liners from their finished sizes before ordering or they can leave a message in the Note box before Checkout asking for the subtractions to be done in the factory prior to production. If there is No Information in the Note Box we will manufacture to the sizes that are provided on the Order Form.
Are floor and wall liners the same as ‘strike plates’?
Yes, strike plates, wall liners and floor liners are all basically the same thing. In simple terms they are a strip of wood that frame your sliding wardrobe doors, either on the floor or on the walls.
Do your prices include Vat?
Yes, all of our sliding wardrobe doors and interior prices included VAT at the standard rate of 20%.
Are sliding wardrobe doors easy to install?
Made to measure sliding wardrobe doors are easy, as you simply screw the top track to the ceiling and the floor track on the floor, and you’re done. Side panels are also easy, but you will need to cut your panel to the correct height. Build downs (for small standard sized doors) take a bit more effort, so if you’re not a competent DIYer, then go for made to measure.
Do I need a professional installer?
You don’t ’need’ a professional installer, but that’s not to say they won’t do a great job. All of our sliding wardrobe doors and interiors can be installed by a competent DIYer or a general handyman.
How long do sliding wardrobe doors take to install?
The largest and hardest installations can still be done in a long day. If you budget for a day and half of your handy man’s time, then you’ll both be happy with the result.
Can sliding wardrobe doors be installed by one person?
Most of the installation is a one person job, but the actual lifting of the doors upstairs, and the lifting of larger doors into the tracks should be done by 2 people.
What is the lead time on a sliding wardrobe door kit from date of order?
We quote 3-4 weeks for made to measure, but we rarely require the 4th week, and 90% of orders are delivered within 3. Standard doors take a week less in most cases.
If my opening is not square, will your sliding wardrobe doors work?
Our wheels adjust in height by up to 15mm, so the system can handle a sloping ceiling, floor or non vertical wall. That said, soft close works better with a squarer opening, so try to get them as square as possible, but don’t panic if they are not perfect.
Are the height and width dimensions critical?
Always measure your sliding wardrobe door opening in 3 places on the height, and provide us with the smallest. On the width, give us the largest. Remember ‘smallest on the height and largest on the width’.
Do you have a showroom?
Our concept is simple. We don’t have expensive overheads such as showrooms and pushy sales designers, and we pass those savings on to you. We manufacture the best range of sliding wardrobe doors on the market, and use the same, or superior materials than other sliding wardrobe door manufacturers, in fact some of them will be our customers, so you can be sure our quality will meet your requirements, even before you see the product.
Can I order Sliding Wardrobe Doors & Interiors over the phone?
We are happy to talk you though the process on the phone, but all orders go through the website for your data security. We don’t store any credit card data here. When paying through the website your details are verified directly with your card provider, and no information is seen or stored by us, leaving no opportunity for a security breach.